Frequently Asked Questions
- How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- What time is check in and check out?
Check in: 14h00 // check out 12h00
- Can I leave the room late?
Yes, on previous request.
- Can I choose the type of bed in my room?
(Large bed – two beds)
Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
- Do the rooms have a balcony or terrace?
Can I reserve one?
No
- Are there non-smoking rooms? All the rooms Yes, all are non-smoking rooms
- How many storeys does the building have?
Is there a lift?
5 floors, there is a lift.
- Is there air conditioning in the rooms?
No
- Is your hotel adapted for the handicapped?
No
- Can you keep my luggage when I leave the room?Yes, we have a luggage room.
- Is there a safe place to park my car?
How much does it cost?
Public Parking near the hotel (average price: 20€/24h).
- Does the hotel have an Internet or e-mail terminal for guests? Wifi, in the whole hotel.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI.
- Do you have a quiet, romantic room?
How can I reserve it?
We can propose rooms with courtyard view. Please request when you make your booking.
- What languages are spoken in Reception?
French, English, Spanish, German and Italian.
- Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
- How far away is the Eiffel Tower?
About 15 minute-walk.
- We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
This option can’t book online. Ask directly the hotel for this type of request.
- What is the nearest metro station and how long does it take to join it?
Metro Invalides or Latour-Maubourg, 5 minute-walk
- How much does a taxi from the airport cost?
Orly: 35-40€ // CDG: 50 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
